Terms of Service for Sollingo

Last Updated: February 14, 2026 Effective Date: February 14, 2026

⚠️ IMPORTANT LEGAL NOTICE

READ CAREFULLY BEFORE USING THIS SERVICE

These Terms of Service (“Terms”) are a legally binding agreement between you and Bright Softwares, the operator of Sollingo (“the Service”). By using Sollingo, you accept ALL terms below.

IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Acceptance of Terms

1.1 Agreement

By creating an account, accessing, or using Sollingo, you accept these Terms in their entirety and agree to be legally bound by them.

1.2 Capacity

Adult account holders must be at least 18 years old (or the age of majority in their jurisdiction) and have legal capacity to enter into contracts.
Child accounts are created and managed by a parent or legal guardian through the Parent Dashboard, per our Privacy Policy. A parent linking a child’s account represents that they are that child’s parent or legal guardian and are consenting to these Terms on the child’s behalf.

1.3 No Use if Disagree

If you do not accept these Terms, do not create an account, do not access the Service, and stop using it immediately if you already have.

2. Service Description

2.1 What Sollingo Provides

Gamified language-learning lessons across 5 courses
Hearts, XP, streaks, quests, and a leaderboard
Family features: linked child accounts, a chore-approval system, and TV Time tracking
A free tier and an optional Pro subscription with unlimited hearts

2.2 What Sollingo Does NOT Provide

Guaranteed uptime or availability
A substitute for formal language instruction or certification
Technical or educational support beyond what is offered voluntarily via [email protected]
Any control over a device’s actual TV — TV Time is a tracked balance, not a remote control

2.3 Service Modifications

We may, at our discretion, add, modify, or remove features, and may suspend or discontinue the Service with reasonable notice where practical.

3. Accounts

3.1 Account Security

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account (or, for a parent, under linked child accounts you manage).

3.2 Family / Child Accounts

A parent may link a child’s account to their own via the Parent Dashboard
The parent is responsible for supervising the linked child’s use of the Service and for any chore approvals, TV Time rules, or subscription decisions made on the family’s behalf
A parent may unlink or request deletion of a child’s account at any time

4. Subscriptions and Payment

4.1 Free Tier

The core learning experience — all 5 courses, chores, TV Time, quests, and the leaderboard — is free, subject to the standard hearts limit.

4.2 Pro Subscription

Sollingo Pro is a $9.99/month subscription that removes the hearts limit
Billing is processed by Stripe; by subscribing, you also agree to Stripe’s terms for the payment method used
Subscriptions renew automatically each billing period until canceled

4.3 Cancellation

You may cancel your Pro subscription at any time from the Shop page’s subscription management link (Stripe customer portal). Cancellation stops future renewals; access continues until the end of the period already paid for.

4.4 Refunds

Refunds are considered on a case-by-case basis for genuine billing errors (e.g. a duplicate charge or a charge without corresponding Pro access) — contact [email protected] within 14 days of the charge. We do not offer prorated refunds for a subscription period already substantially used.

4.5 Price Changes

We may change subscription pricing for future billing periods with reasonable advance notice; continued use of Pro after a price change takes effect constitutes acceptance of the new price.

5. Acceptable Use

You agree NOT to:

Attempt to circumvent hearts, subscription, or account-linking mechanisms
Use the Service to harass, abuse, or harm another user, including through the leaderboard or family features
Access another user’s account without authorization
Use automated tools (bots, scripts) to interact with the Service outside of normal use
Reverse-engineer, scrape, or attempt to extract the Service’s underlying data or source beyond what is publicly available

We may suspend or terminate accounts that violate this section.

6. Intellectual Property

Sollingo’s software, design, and branding are the property of Bright Softwares. Your learning progress and family data remain yours per our Privacy Policy; we do not claim ownership of it.

7. Disclaimers and Limitation of Liability

7.1 No Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Bright Softwares is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months preceding the claim (or $0 if you were on the free tier).

8. Termination

We may suspend or terminate your account for violation of these Terms. You may delete your account at any time by contacting [email protected]; see our Privacy Policy for what happens to your data on deletion.

9. Changes to These Terms

We may update these Terms. The “Last Updated” date will change, and material changes will be communicated via email or an in-app notice. Continued use after a change takes effect constitutes acceptance.

10. Governing Law and Disputes

10.1 Governing Law

These Terms are governed by French law.

10.2 Jurisdiction

Disputes are subject to the exclusive jurisdiction of French courts.

11. Contact

Bright Softwares Email: [email protected]

12. Severability

If any provision of these Terms is found invalid or unenforceable, that provision is severed and the remaining provisions remain in full force.